Location: Houston, TX (onsite)
Hours: Hourly, Full-time (40 hrs/week)
Experience: Bachelor’s degree in Marketing, Communications or Advertising and 3+ years of
marketing/advertising agency experience
Please Note:
This position requires around-the-clock flexibility. Sometimes, you’ll be working (or need to be
available) before or after hours, on weekends, holidays, etc. – and often on short notice. This
includes responding to emails, texts and/or phone calls.
That’s agency life, baby!
The Brief
At Satori, the account service team is the connective tissue between our clients and our
creative team. We’re seeking an Account Executive who thrives in the details, moves with
urgency and precision and understands that strong execution is what makes strong strategy
possible.
In this role, you’ll support the Account Service, serving as a steady, reliable force behind the
scenes while confidently stepping forward when needed. You’ll own timelines, track
deliverables, route work accurately and ensure nothing slips through the cracks. When priorities
shift or deadlines tighten, you’ll respond with organization, clarity and follow-through.
You’ll also support the Creative team, providing crucial project information in a timely manner
and working with the Project Manager to ensure reasonable expectations are set for milestones
and deadlines.
The ideal candidate is deeply detail-oriented but understands the bigger picture. You recognize
that every status sheet, recap email, and updated timeline contributes to the health of the
overall campaign. You take pride in anticipating needs, catching issues before they escalate
and maintaining a steady pulse on all active work.
You’re organized without being rigid, proactive without overstepping and dependable in a way
that builds trust with both clients and internal teams. You’re eager to grow, committed to
learning the Satori way of doing things and motivated to become an indispensable member of
the Account Service team.
Position Responsibilities
• Work onsite in the Satori office five days a week (40 hours/week), collaborating closely
with Account Service, Creative and Project Management teams.
• Serve as a secondary day-to-day point of contact for clients, building strong relationships
and confidently representing the agency in emails, calls and meetings.
• Lead multiple clients, campaigns and deliverables—ensuring timelines, scope and
priorities stay on track, even when deadlines get tight.
• Write clear, comprehensive briefs, gathering all pertinent information needed for project
completion, clarifying information when necessary and proofing briefs thoroughly.
• Manage project flow from creative brief through completion, including routing work,
maintaining status sheets, updating timelines and tracking progress.
• Proactively communicate project updates, risks and friction points, and collaborate with
internal teams to resolve challenges quickly and thoughtfully.
• Support campaign performance reporting by gathering insights, tracking metrics and
preparing clear updates for clients and internal stakeholders.
• Contribute ideas during brainstorms, stay informed on client industries and competitors
and support strategy development as needed.
• Take detailed, organized notes during client and internal meetings and prepare polished
recap documentation.
• Assist with special projects, travel to meetings or events as needed and live the Satori
Core Values as part of everyday work.
• Identify opportunities for organic growth with existing clients.
Position Must-Haves
• Bachelor’s degree in Marketing, Communications, Advertising, or a related field, with 3+
years marketing/advertising agency experience.
• Experience writing creative & project briefs, tracking project status and collaborating with
creative teams to move work from kickoff to completion.
• Strong written and verbal communication skills, with sharp attention to detail—proofing
and catching issues before clients do.
• High proficiency in Microsoft Office, especially Word, Excel and PowerPoint, used daily to
manage timelines, reports and client-facing materials.
Proven ability to manage multiple projects and deadlines, prioritize effectively and stay
organized in a fast-paced environment.
• Adaptable, solution-oriented and comfortable thinking on your feet as client needs and
project details evolve.
• Self-starter mentality with the ability to work independently, take ownership and follow
through without constant supervision.
• Calm under pressure, with the flexibility to push when deadlines get tight and the
organization to keep things moving.
• Eager to grow professionally and contribute to the success of Satori by learning how the
agency, and each department within it, works.
• A good (borderline great) sense of humor—and the ability to keep things fun, even when
deadlines get a little spicy.